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A Guide to Empathy at Work (LCISS180)


Description
In this course, you’ll first learn what empathy is and why it’s an essential business skill. Then, you’ll uncover how to communicate with empathy and overcome roadblocks. Finally, you’ll work on strategies to help you build empathy.

1.0 Financial Services Regulatory Authority of Ontario: Life or A and S
1.0 Insurance Council of British Columbia: Life or A and S
1.0 Insurance Councils of Saskatchewan: Life or A and S
1.0 Insurance Council of Manitoba Life or A and S (42875)
1.0 FP Canada: Practice Management
1.0 CIM/PFP Professional Development
1.0 CFA: Professional Learning
1.0 CPA: Verifiable CPD
1.0 Advocis: Structured Learning

CE Credits: 1 FSRA: 1.0 Financial Services Regulatory Author... ICBC: 1.0 Insurance Council of British Columbi... ICS: 1.0 Insurance Councils of Saskatchewan: ... ICM: 1.0 Insurance Council of Manitoba Life o... CFP / QAFP: 1.0 FP Canada: Practice Management CIM / PFP: 1.0 CIM/PFP Professional Development CFA: 1.0 CFA: Professional Learning CPA: 1.0 CPA: Verifiable CPD Advocis: 1.0 Advocis: Structured Learning

Content
  • A Guide to Empathy at Work
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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